Last updated: 29/11/2025

The Clutter Alchemist (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing this website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you:

Book a service or purchase a digital product
Complete a questionnaire, form, or survey
Sign up for our newsletter or communications
Contact us via email or other channels

Examples of personal information we may collect:

Name, email address, phone number, billing information
Information about your wardrobe, style preferences, or lifestyle (shared voluntarily)
Feedback, testimonials, or images you provide

2. How We Use Your Information

We use your information to:

Provide and manage our services
Communicate with you about bookings, updates, or promotions
Improve our website, content, and services
Share client testimonials or transformations (with explicit consent)
Comply with legal obligations

We never sell or rent your personal information to third parties.

3. Legal Basis for Processing

Under the UK GDPR, we process your information based on:

Your consent (e.g., signing up for newsletters, sharing testimonials)
The necessity to provide a contract or service (e.g., bookings, sessions)
Our legitimate interests (e.g., improving services, maintaining website functionality)

4. Sharing Your Information

We may share your information only when necessary, including:

With service providers assisting us (e.g., payment processors, website hosts)
When required by law or to protect our rights
For marketing purposes only if you have opted in

We ensure that third parties comply with UK data protection requirements.
5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your experience.

Cookies help with website functionality, analytics, and improving our services.
You can manage or disable cookies via your browser settings, but some features may not work fully.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal data only as long as necessary to:

Provide our services
Fulfil contractual or legal obligations
Maintain records for business or tax purposes

When no longer needed, personal data will be securely deleted.

8. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us at [Insert email address].

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top of this page indicates the most recent version.

11. Contact

For questions about this Privacy Policy or how we handle your personal data, please contact:
hello@theclutteralchemist.co.uk
The Clutter Alchemist